Businesses require a lot from their contact center technology. It must streamline operations, help agents maximize customer satisfaction and ensure managers can track and measure agent success. Simplicity, security, reliability and flexibility are crucial and most importantly,

We invite you to our Open House, to celebrate 33 years of serving our customers and community. Please join us at PacStates on Wednesday, December 19 from 3:00 – 6:00 pm for hors d'oeuvres, finger food and

We are thrilled to announce that our company has rebranded to PacStates. Our industry is constantly changing, and we are developing right along with it. Founded in 1986 by Tim and Patti Madden, Pacific States Communications provided

Pacific States Communications has announced today the company will formally launch a new IT Support division. To reflect the expansion of their services, the company has rebranded to PacStates. In addition to the revised name, the rebrand

The Reno Rodeo wrapped up on Saturday, June 23 with numerous final events including the World Championship Barrel Racing (WPRA) Women’s Barrel Racing finale. PacStates Communications was the proud event sponsor and our CEO Michael Buis presented

We just finished up our sponsorship of the Miss Reno, Sparks & Washoe County Scholarship Program, preliminary to Miss Nevada & Miss America We would like to congratulate the winners and wish them the best for their