Testimonials
Joseph is extremely helpful and patient with me, as I don’t know the system very well. He explains the process and the changes and helps me ensure that our system is working best to support our staff.
Katie Fletcher RSAR
PacStates ensures that my telecom and VoIP questions get answered every time and they spend the time to explain our system in detail. ShoreTel works. Making phone swaps, adds, and deletes is a breeze and the web interface minimizes administration time.
Clark & Sullivan Construction
Available to answer quick questions. Offering sales solutions that make sense for the company without over-selling us on hardware. The right fit in hardware and software for our needs.
Clark & Sullivan
Allen did a wonderful job helping with our phones. He answered all my questions and was very professional and personable. Thank you so much for all your help.
Professional and personable
Parich and Assoc.
Available to answer quick questions. Offering sales solutions that make sense for the company without over-selling us on hardware. The right fit in hardware and software for our needs.
The right fit for our needs.
Clark & Sullivan
They worked closely with us to understand our needs and create a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless for the users.
Very Responsive to Our Needs
Heritage Bank of Nevada
A cooperative, professional, and polite team.
Cooperative, Professional, and Polite
Donner Summit PUD
They deserve a big raise!
Fabulous Job!
Frugoli
Thanks Allen
Outstanding Service!
Pam Opfer Fleur De Lis
As a small two-person office, it is sometimes difficult for us to resolve technical issues as neither of us has much experience in that arena. The fix turned out to be an issue with our network. Scott had us back online in no time and showed me where the issue was. I appreciate the support and the kindness with which it is provided!
Small two person office
Therese Gaikowski Our Lady of Wisdom - Newman Center
Scott’s thorough knowledge and experience have opened some options to address the school’s needs. Cindy and Chrissie helped set up the appointment.
Scott's thorough knowledge and experience
Gary McClain Mater Academy of Northern Nevada
The people that we worked with at PacStates were completely professional and courteous. They were honest and clear in their explanations of what they needed to do, and they got it done right, the first time. I look forward to future engagements and partnering.
PacStates were completely professional and courteous
Dave Sharon Liberty Technical Solutions, LLC
The major reason we chose PacStates was the support team, and you are already more than living up to it.
We Chose PacStates for the Support Team
Mountain View Montessori
Great job on the cabling. We appreciate how responsive and professional your team is.
Great Job
U.S. District Court Water Master
Everyone is always so helpful no matter how big or small the problem turns out to be. Thank you!!
Always so Helpful
Business and Professional Service
PacStates has always provided us with level 10 service.
Level 10 Service
Nevada Gaming Control Board
As always Great Service!!!
Great Service!
Tamra Nicholas Tamra Nicholas
Phones and internet work as if nothing changed and I am so happy after this morning’s switch over.
I Am So Happy
River Ranch Lodge
Knowledgeable staff willing to customize the implementation of the system to meet our needs.
Knowledgeable Staff
Ron Wilson and Associates
Ryan Baskharoon was extremely professional and was a pleasure to work with him!
Kudos Ryan!
Carol Lopez CRCCS
Exceptional in providing technical assistance.
Exceptional
City of Fernley
I’m new to OnStrategy and have worked with several PacStates employees during the process of getting acquainted with our phone system. Chris Burroughs has been very helpful and Nancy Radford has gone above and beyond!! Much appreciated!
Much appreciated!
Mandi Granada OnStrategy
They worked closely with us to understand our needs and create a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless for the users.
Very Responsive to Our Needs
Heritage Bank of Nevada
They are always extremely helpful and are willing to go that extra mile to get things we need done. The phone system is straightforward and has the features without being difficult to configure and manage. It’s also very clean and clear to the end users.
Willing to Go that Extra Mile
Prothera
TMCC is excited about the new phones and so far we have not experienced any major issues. We are well-prepared thanks to your help.
Thanks for Your Help
TMCC
Awesome. The transition was seamless with minimum downtime.
Absolutely awesome.
Sports Attack
Always professional and helpful.
Helpful
Michelle Powers Somersett Owners Assoc (FirstService Residential)
Back of house phone equipment area was a “rat’s nest” disaster! Tech made it beautiful and clean, and phones are working great. I hope he took before and after photos that he can share with you. He did great work, and Nancy and Cindy were very helpful in getting our “emergency” issue taken care of!! I have always been happy with the Pacific States.
Great Work!
The Gold Silver Inn Restaurant
Hi Michael, I just wanted to give a shout-out to Pacific States, and the amazing job you all do!! Everyone we’ve dealt with over there is always very helpful and does excellent work. We really appreciate the great service, as always! Special thanks to Scott for getting through our upgrade (which went very well); Joseph/Nancy for our many training needs; and anyone else who was involved.
Mitel Connect Upgrade
John Ponzo, IT Manager RTC
The Cyber Security expert Ryan came to our office today to help us set up remote access to our computers so we can work from home during the Coronavirus pandemic. Ryan is a great tech. Knowledgeable, efficient, and very patient. I wish we would have installed a Pac States System when we moved to our new offices. Their service is impeccable.
Setting up VPN
Gwen Taylor Gwen Taylor
PacStates does a thorough review of the situation and builds understanding about the solution or product to make the customer confident of that choice.
PacStates is Very Thorough
IVGID
The techs at PacStates always work on an issue until it is resolved. We have never experienced any major functionality issues and the minor issues are resolved in a very timely manner.
PacStates Resolves Issues
A & K Earth Movers
Thank you!
Excellent customer service!
CFA, Inc.
Great people and great support.
Great people and great support.
Sierra Nevada College
You guys have the best customer support!
Customer Support
Jamie Fischer Ryan Group Architects
They did a fantastic job under some challenging circumstances.
They Did a Fantastic Job
Bloch Inc.
Empowering
People ,Companies, & Communities
- Do you have a technology issue?
- Would you like to make your business and staff more efficient?
- Would you like and advocate to review your phone bill or carrier contracts?
- Tech is continually changing. Save yourself hours of frustration and let our leading-edge experts help! We have been locally owned and operated since 1986 and are committed to our business partners and community as your One Company, One Call for the best integrated business technology solutions.
