support@pacstatesnv.com 240 S Rock Blvd #117, Reno, NV 89502, United States (775) 828-2020

Call Centers

Our Core Services

  • Fully Managed IT Services​

    In the fast-paced digital landscape, businesses require robust IT solutions to thrive. PacStates, as a leader in IT services, specializes in delivering Fully Managed IT Services tailored to meet the unique needs of local businesses.

  • Cyber Security

    In an era dominated by digital advancements, the security of sensitive data and online operations is paramount for businesses. Pacstates enhances the network security with integrated end user training. We have found continuous structured end user training greatly enhances your company's safety.

  • Desktop Security

    In today’s digital business environment, businesses need to make sure their desktop systems are secure and can protect private data to keep operations running smoothly. PacStates specializes in information technology. Our complete suite of desktop applications proactively protects and alerts our command center if unusual activity is detected.

  • Professional Services

    In the ever-evolving landscape of technology, local businesses need comprehensive solutions to stay ahead. With our wide range of Professional Services, PacStates is a well-known leader in information technology, meeting the needs of companies in Reno, Carson City, Minden, Fallon, and Northern Nevada

  • Managed Backup

    In the ever-evolving landscape of business, planning is paramount. Don’t leave your data’s fate to chance. PacStates encourages you to embrace a proactive approach – invest in a proven backup plan today to secure tomorrow’s success.

  • Cloud Services

    In today’s digital age, businesses are turning to cloud computing for efficient data and resource management. And it’s easy to see why. Transferring your storage to the cloud offers several advantages, including enhanced security, flexibility, and the ability to back up your data securely.

  • Data Storage

    In the fast-paced world of business, managing vast amounts of data is a common challenge. Every piece of information is important for the success of your business, from sensitive client files and emails to pictures and application data.

  • Networking

    Designing, developing, and implementing a network can be a real challenge, especially when you need it to scale as your business changes. That’s where PacStates steps in. Our team of networking experts collaborates closely with you, understanding your current and future requirements.

  • Phone VoIP Systems

    In a world where remote and diverse workforces are the new normal, efficient collaboration is crucial. PacStates understands the challenges of this shift and offers cutting-edge phone systems to ensure seamless communication for your employees, no matter where they are located.

  • Managed Wi-Fi Services

    In today’s business landscape, seamless and reliable Wi-Fi access is crucial for efficient and trouble-free transactions. PacStates understands the significance of reliable Wi-Fi services and offers comprehensive solutions tailored for local businesses.

Revolutionizing Call Centers with
PacStates Expertise

Tired of the Hassle? PacStates Understands Call Centers Inside Out!

If you’ve ever felt frustrated with companies that just don’t get how call centers operate, PacStates is here to change the game. We specialize in tailoring solutions for call centers, ensuring seamless setup and efficient operations.

Understanding the World of Call Centers

Call centers are very important to businesses because they help with customer service over the phone, through instant messaging, and other ways of talking to customers. In the business world today, they are often called “contact centers,” which shows how classic call centers are changing.

Tailored Solutions for Your Call Center Journey

Whether you’re in the middle of relocating, expanding, or choosing a new site, our experts at PacStates collaborate with local exchange carrier services. You don’t have to deal with Telco and Internet Service Providers because we bring the right tools right to your door. Our main goal is to make sure that you get the best value for your money and build the best system to meet your specific communication needs.

Efficient Phone Management: From 5 to 5,000 Phones

PacStates is committed to providing the most efficient and cost-effective phone services for call centers of any scale. Our dedication includes staying up-to-date on current and future technologies, applying them when appropriate, and ensuring no unintentional auto-renewals, saving you both time and money.

In the dynamic world of call centers, PacStates stands as your reliable partner. We speak your language, understand your challenges, and deliver solutions that make a difference. Say goodbye to headaches and hello to a new era of efficient call center management with PacStates!

Empowering
People ,
Companies, & Communities

  • Do you have a technology issue?
  • Would you like to make your business and staff more efficient?
  • Would you like and advocate to review your phone bill or carrier contracts?
  • Tech is continually changing. Save yourself hours of frustration and let our leading-edge experts help! We have been locally owned and operated since 1986 and are committed to our business partners and community as your One Company, One Call for the best integrated business technology solutions.

    Request Free Consultation

    Get in touch and discover how we can help. We aim to be in touch for a consultation